Introduction
JT Solutions (“we”, “us” or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and safeguard your personal information when you visit our website or use our services.
We are a UK-based digital agency offering website design, website redesign, lead generation and AI automation services to local businesses. By using our website or submitting an enquiry, you agree to the practices described in this policy.
Information We Collect
We may collect the following types of information:
- Names
- Email addresses
- Phone numbers
- Business information
- Messages and enquiry details
- Website usage data, including device type, browser, IP address and pages visited
How We Use Information
We use the information we collect for the following purposes:
Responding to enquiries
We use your contact details to reply when you ask about our services, request a demo or book a call.
Providing our services
This includes website design, website redesign, lead generation systems and AI automation delivered as agreed.
Creating free demo websites
We may use your business name, sector and brief to build a tailored preview of your new site.
Booking meetings
Phone numbers and email addresses are used to arrange calls, video meetings or in-person consultations.
Improving the website and services
Usage data helps us understand what works, fix issues and make the experience better.
Marketing updates
We only send service updates or marketing messages where you have given clear consent.
Security and fraud prevention
We use technical information to protect our site, detect abuse and keep data safe.
Legal Basis for Processing
Under UK data protection law, we rely on the following legal bases to process your personal information:
Consent
When you tick a box or explicitly agree to marketing, demo requests or cookie use.
Contractual necessity
When we need your details to deliver a service you have asked us to provide.
Legitimate interests
When processing is necessary to run our business, improve security or respond to enquiries, balanced against your rights.
Compliance with legal obligations
When we are required to keep records or disclose information by law, regulators or courts.
Data Storage and Security
We use reasonable technical and organisational measures to protect your personal information from unauthorised access, loss or misuse. This includes secure hosting, encrypted connections and access controls.
While we take these steps seriously, no online system can guarantee complete security. If you have concerns about the security of your data, please contact us.
Data Retention
We keep your personal information only for as long as necessary for the purposes described in this policy, or as required for business, contractual and legal obligations. When information is no longer needed, we delete or anonymise it.
Your UK Data Protection Rights
Under UK data protection law, you have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Restrict or object to certain types of processing
- Request a portable copy of your data
- Withdraw consent at any time
- Complain to the UK Information Commissioner's Office (ICO)
To exercise any of these rights, please contact us using the details below. We will respond within one month of receiving your request.
Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices, content or security of those sites. We encourage you to read the privacy policy of any website you visit.
Children's Privacy
Our website and services are not intended to knowingly collect personal data from children under the age of 18. If you believe a child has provided us with personal information, please contact us and we will remove it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services or legal requirements. The latest revision date will appear at the top of the page. We recommend checking this page periodically.
Contact Us
If you have any questions about this Privacy Policy, or if you would like to exercise your data protection rights, please get in touch.